How do I return an item?

Not 100% satisfied?


Customer is responsible for shipping charges plus insurance (if applicable) when returning good(s) to us.

All incomplete returns (missing parts) or made after 15 days of invoice are subject to a minimum 20% restocking fee.

Please contact contact@drknails.com to obtain a return authorization number. Return without a RA# will NOT be accepted. Do not send return C.O.D.

International Order takes up to 45 days.

Note:After 45 days no exchange, No returns.


Damaged/Defective Items Claim.

Please inspect/test good(s) immediately. All claims must be made within 7 days from receiving date. Please, take some pictures of the damaged/defective product and email them to contact@drknails.com.